Terms of Service
By accessing or placing a order on this web site, you are agreeing to be bound by
these web site Terms and Conditions of Service, all applicable laws and
regulations, and agree that you are responsible for compliance with any
applicable local laws. If you do not agree with any of these terms, you are
prohibited from using or accessing this site. The materials contained in this
web site are protected by applicable copyright and trade mark law.
The Client : The company or individual requesting the services of Azoora Inc.
Azoora Inc.: Primary designer/site owner & employees or affiliates.
Azoora Inc. will carry out work only where an signed agreement is
provided either by email, telephone, mail or fax. Azoora Inc. will carry out
work only for clients who are 18 years of age or above. An 'order' is deemed to
be a written or verbal contract between Azoora Inc. and the client, this
includes writtern (hard copy) and email agreements.
Whilst every endeavor will be made to ensure that the website and any scripts or programs are
free of errors, Azoora Inc. cannot accept responsibility for any losses incurred
due to malfunction, the website or any part of it.
The website, graphics and any
programming code remain the property of Azoora Inc. until all outstanding
accounts are paid in full.
Any scripts, cgi applications, php scripts, or
software (unless specifically agreed) written by Azoora Inc. remain the
copyright of Azoora Inc. and may only be commercially reproduced or resold with
the permission of Azoora Inc.
Azoora Inc. cannot take responsibility for any
copyright infringements caused by materials submitted by the client. We reserve
the right to refuse any material of a copyrighted nature unless adequate proof
is given of permission to use such material.
Any additions to the brief will be
carried out at the discretion of Azoora Inc. and where no charge is made by
Azoora Inc. for such additions, Azoora Inc. accept no responsibility to ensure
such additions are error free and reserve the right to charge an according
amount for any correction to these or further additions.
The client agrees to make available as soon as is reasonably possible to
Azoora Inc. all materials required to complete the site to the agreed standard
and within the set deadline.
Azoora Inc. will not be liable for costs incurred, compensation or
loss of earnings due to the failure to meet agreed deadlines.
Azoora Inc. will not be liable or become involved in any disputes between
the site owner and their clients and cannot be held responsible for any wrongdoing
on the part of a site owner. eg. Any disputes re content/images that have been
provided to us for inclusion on the site.
Azoora Inc. will not be liable for any costs incurred,
compensation or loss of earnings due to the work carried out on behalf of the
client or any of the clients appointed agents. Azoora Inc. will not be liable
for any costs incurred, compensation or loss of earnings due to the
unavailability of the site, its servers, software or any material provided by
A deposit of 20% is required with any standard project and 30% for
database driven projects before any design work will be carried out.
Once a website has been designed and completed the final balance of payment is then
due in accordance with our payment terms. There are no exceptions to this, i.e If
the client decides they no longer want the site, as they have commissioned the
work and paid a deposit they are still obliged to pay for the work that has been
done. Non payment will result in legal action being taken if necessary.
Database, Application and E-Commerce Development
Azoora Inc. cannot take responsibility for any losses incurred by the use of any software created for
the client. Whilst every care has been taken to ensure products are problem free
and accurate, the ultimate responsibility lies with the client in ensuring that
all software is functioning correctly before use.
Any scripts, applications or software (unless specifically agreed) written by
Azoora Inc. remain the copyright of Azoora Inc. and may only be commercially
reproduced or resold with the permission of Azoora Inc.
Where applications or sites are developed on
servers not recommended by Azoora Inc., the client is expected to provide or
seek any information,additional software,support or co-operation pertaining to
the server required in order for the application to be correctly developed.
Where large applications are to be developed, it is the clients responsibility
to provide a suitable testing environment which is identical to the final
production environment. The client is expected to test fully any application or
programming relating to a site developed by Azoora Inc. before being made
generally available for use. Where "bugs", errors or other issues are found
after the site is live, Azoora Inc. will endeavor (but is not obliged to) to
correct these issues to meet the standards of function outlined in the brief
Compatibility Azoora Inc. will endeavor to ensure that any developed/designed
site or application will function correctly on the server it is initially
installed in and that it will function correctly when viewed with web
browsers like Opera, IE7 & above, Mozilla Firefox, Google Chrome, Safari.
Payment of Accounts
A deposit is required from any new client before any
work is carried out. It is the Azoora Inc. policy that any outstanding accounts
for work carried out by Azoora Inc. or its affiliates are required to be paid in
full, no later than 15 days from the date of the invoice is issued unless by prior
arrangement with Azoora Inc.
Once a deposit is paid and work completed you are
obliged to pay the balance of payment in full. We will contact clients via email
and telephone to remind them of such payments if they are not received when due.
If accounts are not settled or Azoora Inc. have not been contacted regarding the
delay, access to the related website may be denied and web pages removed, we
will then pass such cases to the Small Claims Court to pursue payment.
Following consistent non payment of an invoice our Solicitors
will contact the client in question, with a view to taking the matter further
and if need be to seek payment through legal procedures, and if necessary court
Revisions and Alterations
New work requested by CLIENT and performed by Azoora Inc., after a
proposal/estimate has been approved is considered a revision or alteration.
If the job changes to an extent that substantially alters the speciﬁcations
described in the original estimate, we will submit a proposal revision memo
to you, and a revised additional fee must be agreed to by both parties
before further work proceeds. Author’s alterations and other copy
changes requested after layouts or mechanicals are completed are
billed at standard hourly rates.
Any revisions, additions, or redesign the Client wishes Azoora Inc.,to perform
which are not specified in the Agreement shall be considered "additional" and may
require a separate Agreement and payment terms. Azoora Inc.,shall advise the
Client on any requested work that falls within these bounds.
The Agreement includes maintenance to the website for a period of 2 weeks after
completion, including updating links and making minor changes to a sentence or
paragraph. It does not include removing nearly all the text from a page and
replacing it with new text, nor does it include making adjustments to any
graphic materials. Minor updates should not exceed more than 20% content
change of any single page.
Changes requested by the Client beyond those limits will be considered client’s
alterations and shall be billed at the rate noted herein. If the Client or an agent
other than Azoora Inc., attempts updating the website, time to repair web pages
will be assessed at the hourly rate, and is not covered under the initial two
week maintenance period. In addition, Azoora Inc.,offers web maintenance
services to be billed monthly for updates requested by the Client at 20€
per hour and/or 40-75 € per additional web page.
Azoora Inc. reserves the right to place a private folder named
on your website. This folder will keep genuine product warranty files & provide a proof of work
related to your site. This folder will not be accessible from your site, but can be viewed from
outside link like "www.yoursitename.com/PoweredBy" This folder should never be deleted
from your site in any instance.
Deletion and/or any type of modification/addition/alteration into the contents
of this folder will result in a Warranty VOID condition. For more details please see
our Warranties page at :
Azoora Inc. also reserves the right to place a link to www.azoora.com named "Powered By Azoora" on any or all pages of your website, as a footnote, in small size fonts or alternatively its logo, to verify the genuinity of the product/service & company's promotion.
Whilst Azoora Inc. recommends The Mighty Roar
to host websites, incase you host websites with other service provider, Azoora Inc. makes
no guarantees as to the availability or interruption of there services, Azoora Inc.
cannot accept liability for losses caused by the unavailability, malfunction or
interruption of this service, or for loss of turnover, sales, revenue, profits
or indirect, consequential or special loss.
Azoora Inc. reserve the right to refuse to handle
in any way, material which may be deemed offensive, illegal or in any way
controversial, and also to terminate the hosting service should the necessity
All the products of Azoora Inc. are covered under our Limited Warranty Program,
for details on Warranty please refer to:
Informal procedure: Anyone who experiences a problem with their web service provided by Azoora Inc.
should raise the matter directly using our online contact form to do so, giving
sufficient information to locate the material (such as an url) and clearly
outlining the grounds for complaint.
Azoora Inc. will approach the individual
responsible for the material in question with a view to resolving the matter to
the satisfaction of the complainant.
Formal complaints procedure: The formal complaints procedure should only be used where the complainant feels that the
nature of the complaint is too serious to be dealt with informally, or where a
satisfactory conclusion has not been reached after following the informal
A formal complaint should be made in writing to Azoora Inc., who will
acknowledge receipt and ensure that the matter is looked into as soon as
An initial response to any complaint can be expected within seven days
of its receipt; a full and considered response to the complaint should be
completed within 30 days and any subsequent remedy implemented with the minimum
Last Updated : 20th October 2014
Note: Azoora Inc., reserves the right to change/revise legal policies at any time without prior notification.